Pinned Hotmail users, confirmation emails and the ticket system

This site uses cookies. By continuing to browse this site, you are agreeing to our Cookie Policy.

  • Hotmail users, confirmation emails and the ticket system

    Greetings!

    Hotmail has a long history of having problems with receiving email from Ikariam and Gameforge. The following steps should help a great deal. The email addresses we will be marking as safe are:

    Game confirmation email: noreply@mmogame.com
    Board confirmation email: no-reply@ikariam.com
    Support Ticket replies: noreply@gameforge.de

    In your hotmail account, open Options > More Options

    Then select "Safe and blocked senders"

    "Safe Senders" next

    Here you may add either the complete email address, or simply the domain (everything after the @)

    I have entered both ways here, but either enter the domain names or the complete email addresses and you should be fine.